Travel Management Contracts
Preferred Carrier Agreements
Data and Privacy Issues
Technology Agreements
Business Counseling for Corporate Travel Managers
Hotel Negotiations

The firm counsels corporate travel departments in all facets of the travel management business, including the following areas and types of transactions:

• Establish list of essential services
• Assist in negotiation of financial terms
• Help ensure adequate reporting and accountability
• Encourage use of budgets as means of cost containment
• Establish service level agreements
• Introduce performance-based financial incentives
• Recommend use of technology to control costs and enhance service

• Advise in selection of preferred and secondary carriers
• Work with client in establishing realizable goals
• Assess level of discounts based upon anticipated air travel spend
• Limit recourse against client if goals not achieved
• Coordinate reporting requirements with data consolidators and travel agencies
• Incorporate internal travel policies into agreement
• Minimize risk to client in the event of carrier's bankruptcy
• Negotiate for "soft dollar" benefits
• Ensure prompt loading of negotiated discounts and fixed fares data and privacy issues

• Align airline reporting requirements with data protection laws
• Negotiate agreements for data consolidation, pre-trip reporting and post-trip reporting
• Develop internal policies and consent forms to ensure compliance with relevant privacy laws
• Ensure data ownership retained by client
• Establish operational and contractual safeguards against improper use of data
• Negotiation of technology agreements

• Software for pre- and post-trip reporting
• Online booking tools
• Agreements for e-fulfillment of tickets
• Software for monitoring compliance with preferred carrier agreements
• Tools for tracking unused electronic tickets
• Software used to achieve connectivity with GDSs
• Fee allocation software

• Assist in establishing corporate travel policy
• Develop protocol for increasing adoption rate of on-line booking tools
• Establish procedures to enforce corporate travel policy
• Assist in selection of outside consultants for key initiatives
• Help enlist support of senior management to facilitate achievement of goals

• Assist in development of forms of RFP
• Assist in negotiation of deals for transient and corporate event business
• Draft agreements providing for maximum flexibility in goal achievement and limiting liability in case of attrition

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